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Terms & Conditions - Cancellation & refund policy
1. Bookings - Rates

All Bookings made on Afandou Blu (“the Hotel”) are subject to these Terms & Conditions. We kindly ask that you take a moment to read them prior to making a booking.

Rates are per room per night for two adults with all included and are subject to availability. A minimum length of 1 night stay applies to all bookings.

All rates are quoted in Euro and are inclusive of VAT and all applicable taxes, except for the stay-over tax. All rates are subject to change without notice.

Special Offers must be requested at the time of booking, are based on availability, and cannot be combined with any other discounts or promotional offers.

2. Deposits and payments

We accept the following methods of payment: cash payments, bank deposits Credit/Debit cards Visa, MasterCard, American Express. Upon your arrival, please let us know if you will require an invoice for your stay.

In credit/debit card transactions you authorize the use of this card for any sums that become owing to us. We shall have the right to require full payment in advance in certain circumstances or if the booking includes certain items or services.

Evidence of payment shall be provided to the Hotel 3 days prior to your arrival either by fax or email.

Non-Refundable rates or discount offers are special lower prices paid at the time of the booking, with no refund option.

The balance of your Booking (room rate, VAT, stay-over tax and any service charge) shall be paid in full at the time of your check-in. During your stay, we will keep track of the incidentals charged to your room on a daily basis. All outstanding charges must be paid for in full on check-out from the Hotel.

3. Modification, Cancellation and No-Show Policies

We kindly ask our guests to inform us as soon as possible for possible changes or cancellations of their Booking.
In general, the cancellation policy for hotels is as follows:

In case of change dates you will be charged with difference of booking rates in the specific dates that you will choose and the availability of rooms still available to sell for that dates in your new booking selection.
If any cancellation up to 21 days of arrival date you will charged by 10% total amount of booking.
Until 10 days before booking date you will change 50% total amount of booking.
If you cancel within 10 days of arrival of booking date then 100% of the Booking cost will be charged.
In case of no-show, the 100% of the Booking cost will be charged.
Very occasionally we may need to cancel your Booking. In such circumstances, you will be given a full refund, but we shall have no further liability to you arising out of such cancellation.
We will, however, use reasonable endeavours to try and re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to our Hotel.

For rates marked as “Non-refundable”, we require full prepayment for the entire stay at the time of the booking which is non-refundable and the Booking non-changeable.

We reserve the right to charge 100% of your Booking for no-shows without prior notification.

Your Booking is for a class of room in the Hotel and does not guarantee that you will be able to stay in a specific room or in the same room for the duration of your stay. If we need to move you to a different room during your booking for which a lower rate is available than the rate you booked at, we will refund you the difference in the rates.